System Operation
Continually operate the management system in accordance with the applicable standard and legislation.
CERTIFICATION INFORMATION
Certification Guide
Clear information from certification application through maintenance.
MAINTENANCE REQUIREMENTS
Certification does not end with issuance.
Certification does not end with issuance.
Continual operation and periodic audits are required.
Internal Audit & Management Review
Conduct internal audits and management review at planned intervals and retain the results.
Periodic Surveillance
A surveillance audit is required each year based on the completion date of the initial certification audit.
Certification Mark Control
Comply with the rules for using and promoting certificates and certification marks.
Records & Complaint Management
Retain certification-related documents, customer complaint records and corrective-action records and provide them upon request.
Fees & Audit Cooperation
Provide access to locations, records and personnel required for the audit and pay applicable fees by the due date.
IMPORTANT CHANGES
Notification of Important Changes
Changes that may affect certification conformity must be reported to KOTRIC without delay.
01
Change of representative or legal/commercial status
02
Relocation, addition or closure of a site
03
Transfer, acquisition, merger, insolvency or business closure
04
Significant increase or decrease in organization size
05
Change in organizational structure or key responsible personnel
06
Change to products, services, processes or equipment affecting certification scope
07
Significant change to the management system or key documentation
08
Serious incidents, information-security incidents, food-safety incidents, related legal violations or regulatory action
09
Damage, loss or change of certificate information
SUSPENSION
Certification Suspension
- Failure to complete corrective action by the agreed deadline
- Continued failure of the management system to meet certification requirements
- Failure to undergo surveillance or special audit
- Promotion of certification beyond its scope or in a misleading manner
- Failure to report a significant change or incident
- Provision of false information or documentation
- Breach of the certification contract or nonpayment of certification fees
- Voluntary request by the certified client for suspension
WITHDRAWAL & RESTORATION
Withdrawal & Restoration
Certification may be withdrawn if the cause of suspension is not resolved within the specified period or the certification system cannot be maintained. Once the cause is resolved, certification may be restored through review or special audit; restoration following withdrawal is handled under applicable procedures and time limits.
Scope extension/reduction or addition of a site is incorporated into a regular or special audit following a change application and contract review.