Scope of Services
KOTRIC assigns competent auditors to assess the agreed certification scope and grants certification through an independent certification decision. Certification is maintained through periodic surveillance and recertification.
CERTIFICATION INFORMATION
Certification Guide
Clear information from certification application through maintenance.
TERMS & CONDITIONS
Rights and obligations of
Rights and obligations of
the certification body and applicant
The following summarizes key terms for website users. The latest certification terms and contract provided at signing take precedence in the actual certification agreement.
Payment of Fees
The applicant shall pay audit fees by the due date in accordance with the contract and billing terms.
Service Period
The audit schedule and certification-service period are determined with consideration of the contract, applicant readiness and time required for corrective action.
Confidentiality
Both parties shall protect information obtained during activities. Required disclosure under law or accreditation requirements is handled under applicable procedures.
Limitations of Certification
Management system certification applies to the management system within the certified scope and does not certify products or services themselves.
Maintenance of Certification
The certified client shall maintain its system to the applicable standard and undergo annual surveillance and three-year recertification.
Use of Certification Marks
Certificates and certification marks shall be used in accordance with KOTRIC’s promotional-use rules and certification scope.
Complaint Handling
The certified client shall handle customer and interested-party complaints and retain corrective-action records.
Liability & Continuity of Certification Activities
Provisions apply regarding liability for losses caused by certification misuse and continuity of certification activities if the certification body ceases operations.
Assignment of Rights and Obligations
Contractual rights or obligations may not be assigned to a third party without the other party’s prior consent.
Compliance Requirements
Comply with applicable law, allow access to locations, records and personnel required for audits, make claims only within scope and avoid misleading promotion.
Maintenance Guide
Comply with requirements for reporting important changes, cooperating with special audits, and suspension or withdrawal.